FJ Software

Hello,

A few days ago I was prompted to update MPE on my Tablet. Ever since the upgrade I get the message "Loading entries from SeaMonkey failed!" when attempting to sync Contacts. I am still able to sync Appointments and Notes. I also get the "Loading entries from SeaMonkey failed!" when attempting to view any exceptions in File | Settings | Sync | Contacts | Advanced | Exceptions...

I'm thinking the new software on the Tablet is incompatible with the software on the PC, but I have no idea how to restore the previous version on the Tablet.

I made no changes of any kind to any components of MPE running on the PC between the time things worked properly and the time they stopped working.

Thanks very much for any assistance anyone can provide!

Best,
Kenton

======

Here's my Environment:

Tablet:
Samsung Galaxy GT-P3113
MyPhoneExplorer Version: 1.0.24

PC:
Windows 7
MyPhoneExplorer Version: 1.8.4

Browser/Email:
Seamonkey 2.17.1
MyPhoneExplorer Extension version: 2.0.11
(I got the same result with 2.0.15)

The Tablet is connected with the PC through my Wireless Router.

And here's the Log File:

Logdatei MyPhoneExplorer
************************
Programmversion: 1.8.4
Datum: 6/12/2013

18:16:21.53 Setting Port: 999
18:16:21.53 Setting Baud: 115200
18:16:21.53 Avaiable Ports: COM0=;
18:16:21.53 Main Load frmSplash
18:16:21.53 Load frmSplash...
18:16:21.53 Show splash...
18:16:21.53 frmSplash geladen
18:16:22.06 Hauptfenster wird geladen
18:16:22.15 Sidebar fertig geladen
18:16:22.23 UC SMS wird geladen
18:16:22.26 UC Phonebook wird geladen
18:16:22.28 UC Phonebook fertig geladen
18:16:22.28 UC Calls wird geladen
18:16:22.31 UC Organizer wird geladen
18:16:22.36 Organizer initiated
18:16:22.37 Startpage=2
18:16:22.37 DoItemUpdate
18:16:22.39 DoItemUpdate fertig
18:16:22.39 UC Filebrowser wird geladen
18:16:22.44 UC Filebrowser fertig geladen
18:16:22.44 UC AppBrowser wird geladen
18:16:22.44 UC Notes wird geladen
18:16:22.45 UC Calls wird geladen
18:16:22.48 Setting Lastuser: samsung GT-P3113 [BA68C4A9C6E849C6]
18:16:22.48 Lade Userdatenbank: samsung GT-P3113 [BA68C4A9C6E849C6]
18:16:22.50 LoadDatafile: pb_metadata.xml(1205 Bytes)
18:16:22.50 LoadDatafile: Phonebook.dat(39841 Bytes)
18:16:22.59 Kontakte geladen
18:16:22.62 Anrufe geladen
18:16:22.62 Organizer LoadUser DefaultTimeColWidth=123
18:16:22.64 LoadDatafile: Organizer.dat(35672 Bytes)
18:16:22.67 LoadDatafile: cal_metadata.xml(456 Bytes)
18:16:22.67 DoItemUpdate
18:16:22.68 DoItemUpdate fertig
18:16:22.72 Organizer geladen
18:16:22.72 LoadDatafile: Notes.dat(463 Bytes)
18:16:22.72 Notizen geladen
18:16:22.73 Load SMS Data...
18:16:22.73 RefreshList (Archive): Addrows=0 Sort=0 MenuUpdate=0 Redraw=0
18:16:22.73 SMS Data Loaded...
18:16:22.73 SMS geladen
18:16:23.07 Hauptfenster fertig geladen
18:16:23.18 Init Android Connection for future connect via WiFi
18:16:23.18 Broadcaster started
18:16:23.45 Downloader: RC=6 BytesMax=5 URL=http://www.fjsoft.at/myphoneexplorer/version.txt
18:16:27.88 Sending broadcast
18:16:28.41 Sending broadcast
18:16:28.92 Sending broadcast
18:16:29.89 Try connecting to 192.168.1.105 (cached WifiIP)...
18:16:30.16 Connect to Android OK
18:16:30.16 Settimeout: RT=2000 WT=500
18:16:30.16 bOpened=True
18:16:30.16 [TX]: AT+CGSN
18:16:30.20 [RX]: AT+CGSN
18:16:30.20 [RX]: BA68C4A9C6E849C6
18:16:30.20 [RX]: OK
18:16:30.20 Settimeout: RT=15000 WT=1000
18:16:30.20 [TX]: AT*PIN=3cbde54a4db64d97d04f21ac6a3a30de
18:16:30.24 [RX]: AT*PIN=3cbde54a4db64d97d04f21ac6a3a30de
18:16:30.24 [RX]: *PIN: ACCESS OK,10
18:16:30.24 [RX]: OK
18:16:30.24 [TX]: ATI
18:16:30.27 [RX]: ATI
18:16:30.27 [RX]: samsung GT-P3113
18:16:30.27 [RX]: OK
18:16:30.27 [TX]: AT*APPVERSION=1.8.4
18:16:30.30 [RX]: AT*APPVERSION=1.8.4
18:16:30.30 [RX]: 16,1.0.24
18:16:30.30 [RX]: OK
18:16:30.30 [TX]: AT+CSCS="UTF-8"
18:16:30.33 [RX]: AT+CSCS="UTF-8"
18:16:30.33 [RX]: OK
18:16:30.33 [TX]: AT+CNMI=2,1,0,1
18:16:30.36 [RX]: AT+CNMI=2,1,0,1
18:16:30.36 [RX]: ERROR
18:16:30.36 [TX]: AT*ECAM=1
18:16:30.39 [RX]: AT*ECAM=1
18:16:30.39 [RX]: OK
18:16:30.39 [TX]: AT+CIND=?
18:16:30.42 [RX]: AT+CIND=?
18:16:30.42 [RX]: ERROR
18:16:30.42 [TX]: AT+CBC
18:16:30.45 [RX]: AT+CBC
18:16:30.45 [RX]: +CBC: 0,88
18:16:30.45 [RX]: OK
18:16:30.45 [TX]: AT+CSQ
18:16:30.48 [RX]: AT+CSQ
18:16:30.48 [RX]: +CSQ: 99,99
18:16:30.48 [RX]: OK
18:16:30.48 Alle Verbindungsaktionen beendet
18:16:30.48 [TX]: AT*SOPS
18:16:30.53 [RX]: AT*SOPS
18:16:30.53 [RX]: *SOPS: ,,
18:16:30.53 [RX]: OK
18:16:30.59 Form_Activate fSync Operation=2
18:16:30.61 [TX]: AT+CPROT=0
18:16:30.66 [RX]: AT+CPROT=0
18:16:30.66 [RX]: CONNECT
18:16:30.66 OBEX Connect: 16384 Bytes Paketgröße, Target: IRMC-SYNC
18:16:30.66 [TX]: 80 00 13 10 00 40 00 46 00 0C 49 52 4D 43 2D 53 59 4E 43
18:16:30.78 [RX]: A0 00 18 10 00 FF FF CB 00 00 00 01 4A 00 0C 49 52 4D 43 2D 53 59 4E 43
18:16:30.78 Connection ID:1
18:16:30.78 Paketgröße: 16384, maximal möglich:65535
18:16:30.78 Ermittle und verarbeite info.log
18:16:30.78 Settimeout: RT=20000 WT=10000
18:16:30.78 OBEX Get: telecom/pb/info.log
18:16:30.78 [TX]: 83 00 33 CB 00 00 00 01 01 00 2B 00 74 00 65 00 6C 00 65 00 63 00 6F 00 6D 00 2F 00 70 00 62 00 2F 00 69 00 6E 00 66 00 6F 00 2E 00 6C 00 6F 00 67 00 00
18:16:30.83 [RX]: A0 00 17 49 00 14 54 6F 74 61 6C 2D 52 65 63 6F 72 64 73 3A 31 33 34
18:16:30.83 ObexGet Fertig, Returncode=A0
18:16:30.83 Info.log:
Total-Records:134
18:16:30.83 Settimeout: RT=90000 WT=10000
18:16:30.83 OBEX Get: telecom/pb/initsync
18:16:30.83 [TX]: 83 00 33 CB 00 00 00 01 01 00 2B 00 74 00 65 00 6C 00 65 00 63 00 6F 00 6D 00 2F 00 70 00 62 00 2F 00 69 00 6E 00 69 00 74 00 73 00 79 00 6E 00 63 00 00
18:16:31.33 [RX]: A0 00 03
18:16:31.33 ObexGet Fertig, Returncode=A0
18:16:31.33 Settimeout: RT=20000 WT=10000
18:16:31.33 OBEX Get: telecom/pb/metadata.xml
18:16:31.33 [TX]: 83 00 3B CB 00 00 00 01 01 00 33 00 74 00 65 00 6C 00 65 00 63 00 6F 00 6D 00 2F 00 70 00 62 00 2F 00 6D 00 65 00 74 00 61 00 64 00 61 00 74 00 61 00 2E 00 78 00 6D 00 6C 00 00
18:16:31.37 [RX]: A0 04 BB 49 04 B8 3C 3F 78 6D 6C 20 76 65 72 73 69 6F 6E 3D 22 31 2E 30 22 20 65 6E 63 6F 64 69 6E 67 3D 22 55 54 46 2D 38 22 3F 3E 0D 0A 3C 6D 65 74 61 64 61 74 61 20 76 65 72 73 69 6F 6E 3D 22 31 2E 30 22 3E 0D 0A 3C 61 63 63 6F 75 6E 74 73 20 66 69 6C 74 65 72 5F 64 69 73 61 62 6C 65 64 3D 22 30 22 3E 0D 0A 3C 61 63 63 6F 75 6E 74 20 73 65 6C 65 63 74 65 64 3D 22 31 22 20 74 79 70 65 3D 22 76 6E 64 2E 73 65 63 2E 63 6F 6E 74 61 63 74 2E 70 68 6F 6E 65 22 20 6E 61 6D 65 3D 22 76 6E 64 2E 73 65 63 2E 63 6F 6E 74 61 63 74 2E 70 68 6F 6E 65 22 20 20 64 65 66 61 75 6C 74 3D 22 31 22 20 74 69 74 6C 65 3D 22 50 68 6F 6E 65 22 2F 3E 0D 0A 3C 61 63 63 6F 75 6E 74 20 74 79 70 65 3D 22 63 6F 6D 2E 67 6F 6F 67 6C 65 22 20 6E 61 6D 65 3D 22 6D 69 34 38 30 37 32 40 67 6D 61 69 6C 2E 63 6F 6D 22 20 20 74 69 74 6C 65 3D 22 47 6F 6F 67 6C 65 22 2F 3E 0D 0A 3C 2F 61 63 63 6F 75 6E 74 73 3E 0D 0A 3C 67 72 6F 75 70 73 3E 0D 0A 3C 67 72 6F 75 70 20 74 69 74 6C 65 3D 22 43 6F 77 6F 72 6B 65 72 73 22 20 73 6F 75 72 63 65 69 64 3D 22 66 22 20 61 63 63 6F 75 6E 74 5F 6E 61 6D 65 3D 22 6D 69 34 38 30 37 32 40 67 6D 61 69 6C 2E 63 6F 6D 22 20 61 63 63 6F 75 6E 74 5F 74 79 70 65 3D 22 63 6F 6D 2E 67 6F 6F 67 6C 65 22 2F 3E 0D 0A 3C 67 72 6F 75 70 20 74 69 74 6C 65 3D 22 46 61 6D 69 6C 79 22 20 73 6F 75 72 63 65 69 64 3D 22 65 22 20 61 63 63 6F 75 6E 74 5F 6E 61 6D 65 3D 22 6D 69 34 38 30 37 32 40 67 6D 61 69 6C 2E 63 6F 6D 22 20 61 63 63 6F 75 6E 74 5F 74 79 70 65 3D 22 63 6F 6D 2E 67 6F 6F 67 6C 65 22 2F 3E 0D 0A 3C 67 72 6F 75 70 20 74 69 74 6C 65 3D 22 46 72 69 65 6E 64 73 22 20 73 6F 75 72 63 65 69 64 3D 22 64 22 20 61 63 63 6F 75 6E 74 5F 6E 61 6D 65 3D 22 6D 69 34 38 30 37 32 40 67 6D 61 69 6C 2E 63 6F 6D 22 20 61 63 63 6F 75 6E 74 5F 74 79 70 65 3D 22 63 6F 6D 2E 67 6F 6F 67 6C 65 22 2F 3E 0D 0A 3C 67 72 6F 75 70 20 74 69 74 6C 65 3D 22 4D 79 20 43 6F 6E 74 61 63 74 73 22 20 73 6F 75 72 63 65 69 64 3D 22 36 22 20 61 63 63 6F 75 6E 74 5F 6E 61 6D 65 3D 22 6D 69 34 38 30 37 32 40 67 6D 61 69 6C 2E 63 6F 6D 22 20 61 63 63 6F 75 6E 74 5F 74 79 70 65 3D 22 63 6F 6D 2E 67 6F 6F 67 6C 65 22 2F 3E 0D 0A 3C 67 72 6F 75 70 20 74 69 74 6C 65 3D 22 43 6F 77 6F 72 6B 65 72 73 22 20 73 6F 75 72 63 65 69 64 3D 22 31 33 32 30 32 30 34 31 35 32 32 30 31 33 33 39 31 31 30 37 33 39 35 34 35 34 33 32 31 30 31 36 39 31 31 30 33 32 35 30 22 20 61 63 63 6F 75 6E 74 5F 6E 61 6D 65 3D 22 76 6E 64 2E 73 65 63 2E 63 6F 6E 74 61 63 74 2E 70 68 6F 6E 65 22 20 61 63 63 6F 75 6E 74 5F 74 79 70 65 3D 22 76 6E 64 2E 73 65 63 2E 63 6F 6E 74 61 63 74 2E 70 68 6F 6E 65 22 2F 3E 0D 0A 3C 67 72 6F 75 70 20 74 69 74 6C 65 3D 22 46 72 69 65 6E 64 73 22 20 73 6F 75 72 63 65 69 64 3D 22 31 38 36 38 34 35 39 30 35 32 32 30 31 33 33 39 31 31 30 37 33 39 35 34 35 34 33 32 31 30 31 36 39 31 31 30 33 32 35 30 22 20 61 63 63 6F 75 6E 74 5F 6E 61 6D 65 3D 22 76 6E 64 2E 73 65 63 2E 63 6F 6E 74 61 63 74 2E 70 68 6F 6E 65 22 20 61 63 63 6F 75 6E 74 5F 74 79 70 65 3D 22 76 6E 64 2E 73 65 63 2E 63 6F 6E 74 61 63 74 2E 70 68 6F 6E 65 22 2F 3E 0D 0A 3C 67 72 6F 75 70 20 74 69 74 6C 65 3D 22 46 61 6D 69 6C 79 22 20 73 6F 75 72 63 65 69 64 3D 22 31 35 33 37 36 35 32 30 39 33 32 30 31 33 33 39 31 31 30 37 33 39 35 34 35 34 33 32 31 30 31 36 39 31 31 30 33 32 35 30 22 20 61 63 63 6F 75 6E 74 5F 6E 61 6D 65 3D 22 76 6E 64 2E 73 65 63 2E 63 6F 6E 74 61 63 74 2E 70 68 6F 6E 65 22 20 61 63 63 6F 75 6E 74 5F 74 79 70 65 3D 22 76 6E 64 2E 73 65 63 2E 63 6F 6E 74 61 63 74 2E 70 68 6F 6E 65 22 2F 3E 0D 0A 3C 2F 67 72 6F 75 70 73 3E 0D 0A 3C 72 69 6E 67 74 6F 6E 65 73 3E 0D 0A 3C 2F 72 69 6E 67 74 6F 6E 65 73 3E 0D 0A 3C 2F 6D 65 74 61 64 61 74 61 3E
18:16:31.37 ObexGet Fertig, Returncode=A0
18:16:31.37 SaveDatafile: pb_metadata.xml (1205 Bytes)
18:16:31.39 LoadDatafile: pb_metadata.xml(1205 Bytes)
18:16:31.39 OBEX Get: telecom/pb/luid/cc.Log
18:16:31.39 [TX]: 83 00 39 CB 00 00 00 01 01 00 31 00 74 00 65 00 6C 00 65 00 63 00 6F 00 6D 00 2F 00 70 00 62 00 2F 00 6C 00 75 00 69 00 64 00 2F 00 63 00 63 00 2E 00 4C 00 6F 00 67 00 00
18:16:31.42 [RX]: A0 00 09 49 00 06 31 33 34
18:16:31.42 ObexGet Fertig, Returncode=A0
18:16:31.42 OBEX Get: telecom/pb/luid/134.log
18:16:31.42 [TX]: 83 00 3B CB 00 00 00 01 01 00 33 00 74 00 65 00 6C 00 65 00 63 00 6F 00 6D 00 2F 00 70 00 62 00 2F 00 6C 00 75 00 69 00 64 00 2F 00 31 00 33 00 34 00 2E 00 6C 00 6F 00 67 00 00
18:16:31.50 [RX]: A0 00 19 49 00 16 54 6F 74 61 6C 2D 52 65 63 6F 72 64 73 3A 31 33 34 0D 0A
18:16:31.50 ObexGet Fertig, Returncode=A0
18:16:31.50 Current ChangeCounter:134 Old ChangeCounter:134
18:16:31.50 OBEX Get: telecom/pb/luid/cc.Log
18:16:31.50 [TX]: 83 00 39 CB 00 00 00 01 01 00 31 00 74 00 65 00 6C 00 65 00 63 00 6F 00 6D 00 2F 00 70 00 62 00 2F 00 6C 00 75 00 69 00 64 00 2F 00 63 00 63 00 2E 00 4C 00 6F 00 67 00 00
18:16:31.53 [RX]: A0 00 09 49 00 06 31 33 34
18:16:31.53 ObexGet Fertig, Returncode=A0
18:16:31.58 SaveDatafile: Phonebook.dat (39841 Bytes)
18:16:31.76 ErrMsg: Loading entries from SeaMonkey failed!
18:16:33.78 OBEX Disconnect
18:16:33.78 Settimeout: RT=10000 WT=10000
18:16:33.78 [TX]: 81 00 08 CB 00 00 00 01
18:16:33.84 [RX]: A0 00 03
18:16:33.84 Disconnect answered...
18:16:33.84 Disconnect hat funktioniert
18:16:36.61 Terminate Subclass
18:16:36.61 Terminate ADO
18:16:36.61 Unload Iconlib
18:16:36.61 Terminate Tray
18:16:36.63 Killing temporary Files
18:16:36.63 Terminate: Calls
18:16:36.63 Terminate: PB
18:16:36.66 SaveDatafile: Phonebook.dat (39841 Bytes)
18:16:36.66 Terminate: Notes
18:16:36.66 SaveDatafile: Notes.dat (463 Bytes)
18:16:36.66 Terminate: Organizer
18:16:36.68 SaveDatafile: Organizer.dat (35672 Bytes)
18:16:36.68 Terminate: SMS
18:16:36.68 ClosePort
18:16:36.68 Androidsocket wird geschlossen 7
18:16:36.68 Port wurde geschlossen
18:16:36.69 Form_QueryUnload -> Ende
18:16:36.69 Unload: frmSplash
18:16:36.69 Unload: fSocket
18:16:36.69 Closing Broadcaster
18:16:36.69 Form_Unload -> Ende

======

Anybody...?

I don't run Sea Monkey, I run Outlook so can't be specific, but what I would do first (and apologies if you've done this already) is to exit from all apps on the phone and the PC and reboot both. Then when booted, check all MPE settings and see if that helps.

Your issue has nothing to do with the client app.

Please check if you are able to open the advanced sync settings dialog for seamonkey in MyPhoneExplorer. If this works then just enter the dialog so the settings will be confirmed. Then try again. If it still fails then check the error console of SeaMonkey if there are errors from the MyPhoneExplorer Addon. In general you should check if the MPE Addon is installed in SeaMonkey and if its up to date (v2.0.15)

FJ hat geschrieben:Your issue has nothing to do with the client app.

Please check if you are able to open the advanced sync settings dialog for seamonkey in MyPhoneExplorer. If this works then just enter the dialog so the settings will be confirmed. Then try again. If it still fails then check the error console of SeaMonkey if there are errors from the MyPhoneExplorer Addon. In general you should check if the MPE Addon is installed in SeaMonkey and if its up to date (v2.0.15)

My apologies for the very late response. I thought I had requested notifications when a reply was posted, but apparently I had not.

I was able to open the Advanced Sync Settings dialog for Seamonkey in MyPhoneExplorer. When I clicked on the Exceptions button, I received the message "Loading entries from Seamonkey failed!". I looked at the Seamonkey Error Console and found the following:

"Timestamp: 1/3/2014 2:49:36 PM
Error: Error writing C:\Users\EKS\AppData\Roaming\MyPhoneExplorer\MozillaCards
- Bytes: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFileOutputStream.init]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: file:///C:/Users/EKS/AppData/Roaming/Mozilla/SeaMonkey/Profiles/mf73dawy.default/extensions/myphoneexplorer@fjsoft.at/components/mpe.js :: WriteFile :: line 21" data: no]
Source File: file:///C:/Users/EKS/AppData/Roaming/Mozilla/SeaMonkey/Profiles/mf73dawy.default/extensions/myphoneexplorer@fjsoft.at/components/mpe.js
Line: 27"

I am running Seamonkey version 2.23 with MyPhoneExplorer Add-on version 2.0.1.5. I am running MyphoneExplorer application version 1.8.5 on a Windows 7 PC. (The client version running on my Android tablet is 1.0.26.)

I hope that helps.

All the best,
Kenton

The Addin was not able to create the following file: C:\Users\EKS\AppData\Roaming\MyPhoneExplorer\MozillaCards

Maybe it helps to move the database folder of MyPhoneExplorer to a location where every program has write access (there is normally not write lock at the Roaming folders too). You can change the database location of MyPhoneExplorer in Menu-File-Settings-Advanced 2

FJ hat geschrieben:The Addin was not able to create the following file: C:\Users\EKS\AppData\Roaming\MyPhoneExplorer\MozillaCards

Thank you very much. It's working!

The problem was indeed the MozillaCards file (which is actually a directory). However, the problem seems to be that a directory named MozillaCards already exists! Perhaps that's what prevented MyPhoneExplorer from being able to create it. When I renamed the directory to xMozillaCards, everything worked fine. Strangely, though, after everything is synchronized and I am out of MyPhoneExplorer, no file or directory named MozillaCards exists(!)

Significantly, the MozillaCards directory I renamed was created on 9 June 2013, which is also when I updated MyPhoneExplorer on my tablet and the Contacts synchronization problem began. Apparently, something in that upgrade created a MozillaCards directory, and that is the thing that prevented MyPhoneExplorer from synchronizing Contacts.

Anyway... Everything is working fine now. All that remains is a mystery.

MyPhoneExplorer does not need a folder called MozillaCards, he needs a file called MozillaCards. I have no idea how this folder was created but it explains perfectly why the issue happened. MyPhoneExplorer does delete the file MozillaCards infront of every sync (but this fails if its a folder and not a file)

Well, at least I know what to look for in case this (or something like it) happens again.

Thank you very much for your help!

All the best,
Kenton