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mmatz
Gast
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Verfasst am:
Sa Apr 02, 2011 12:46 |
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I was using MPE v1.7.3 for about longer period without problem.
When I started it today, i got some error about invalid licence.
In order to try to fix it, I uninstalled it and installed MPE v1.8.1.
Now, every time I start it, it crashes right after splash screen.
Deleting MyPhoneExplorer in AppData didn't helped.
Operating system is Windows 7 64-bit.
Here are the contents of debug.txt:
Code: | ************************
Programmversion: 1.8.1
Datum: 2.4.2011.
12:41:59.94 Setting Port:
12:41:59.94 Setting Baud:
12:41:59.94 Avaiable Ports: COM1=\Device\Serial0; COM3=\Device\AgereModem5; COM9=\Device\porte9; COM10=\Device\porte10; COM11=\Device\s115mdm0; COM12=\Device\s115mdm1; COM13=\Device\s115mgmt0; COM14=\Device\s115obex0; COM15=\Device\porte15; COM16=\Device\porte16; COM17=\Device\porte17; COM18=\Device\porte18; COM19=\Device\porte19; COM20=\Device\porte20; COM21=\Device\porte21; COM22=\Device\porte22; COM40=\Device\porte40;
12:41:59.94 Main Load frmSplash
12:41:59.95 Load frmSplash...
12:41:59.95 Show splash...
12:41:59.96 frmSplash geladen
12:42:00.65 Hauptfenster wird geladen
12:42:00.86 Sidebar fertig geladen
12:42:01.01 UC SMS wird geladen
12:42:01.06 UC Phonebook wird geladen
12:42:01.09 UC Phonebook fertig geladen
12:42:01.09 UC Calls wird geladen
12:42:01.12 UC Organizer wird geladen
12:42:01.19 Organizer initiated
12:42:01.21 Startpage=1
12:42:01.22 UC Filebrowser wird geladen
12:42:01.28 UC Filebrowser fertig geladen
12:42:01.28 UC AppBrowser wird geladen
12:42:01.29 UC Notes wird geladen
12:42:01.30 UC Calls wird geladen
12:42:01.33 Setting Lastuser:
12:42:01.35 Lade Userdatenbank:
12:42:01.37 Kontakte geladen
12:42:01.37 Anrufe geladen
12:42:01.37 Organizer geladen
12:42:01.38 Notizen geladen
12:42:01.38 SMS geladen |
Any kind of help is appreciated. |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31510
Wohnort: Tirol
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Verfasst am:
So Apr 03, 2011 22:55 |
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Do you get any error message behind the splash screen ? |
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mmatz
Gast
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Verfasst am:
Mo Apr 04, 2011 12:10 |
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After splash ends, window opens for one second and closes instantly.
No error message, or anything similar, just crash to desktop. |
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Caz
Gast
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Verfasst am:
Di Apr 05, 2011 13:50 |
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I have the same problem!! it's really annoying as i want to get it working but feel helpless!! |
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Gast
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Verfasst am:
Mi Apr 06, 2011 13:34 |
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I would really like to make this software work on my computer as I used it before and found it to be great.
But if don't manage to do that, I'll indeed move to another software. |
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mmatz
Gast
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Verfasst am:
So Apr 10, 2011 17:46 |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31510
Wohnort: Tirol
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Verfasst am:
Mo Apr 11, 2011 21:47 |
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Please ensure that you have Admin-Access when installing MyPhoneExplorer.
To detect a installation-problem please tell me which errormessage you get when you run this tool: www.fjsoft.at/files/TestApp.zip |
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Gast
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Verfasst am:
Di Apr 12, 2011 00:11 |
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Hi, I think I have a similar problem, it's not a "connection-problem" with my phone, but when I click on MPE (i've got the 1.8 version, which worked properly until today!) I can only see the splash screen and then NOTHING. The program doesn't start and doesn't show any error message.
Do I have to upgrade the version to 1.8.1? before doing that I just want to know if there's another solution, because I'm afraid to lose the data I saved in MPE...
If it can help, I have Windows 7, and last week updated to Service Pack 1 .. maybe some compatibility problems??
Thank you for your attention.. |
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mmatz
Gast
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Verfasst am:
Di Apr 12, 2011 11:40 |
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I'm sure I have administrator rights when running the installation as I'm the only user on my computer, and my UAC if off.
Your TestApp runs without problem and without any error message. |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31510
Wohnort: Tirol
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Verfasst am:
Di Apr 12, 2011 13:21 |
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And you tried already to delete the userdata-folder ?
@Gast: rename the Userdatafolder from "MyPhoneExplorer" to "MyPhoneExplorer_backup" and then try again. The folder is located in %appdata% |
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Caz
Gast
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Verfasst am:
Mi Apr 13, 2011 18:44 |
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Ye I managed to run your TestApp fine, no problem, but the MPE program is still doing what everyone else says here, same as before, even with old and new versions..
I really want this to work on mine too! it'll help me get rid of my old phones massively if i can save all the stuff i have in there onto the PC!
Thanks! |
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Caz
Gast
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Verfasst am:
Mi Apr 13, 2011 18:49 |
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PS. forgot to mention, i have windows XP.. |
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mmatz
Gast
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Verfasst am:
Mi Apr 13, 2011 21:38 |
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FJ hat Folgendes geschrieben: | And you tried already to delete the userdata-folder ? |
I did, as I said in the first post:
mmatz hat Folgendes geschrieben: | Deleting MyPhoneExplorer in AppData didn't helped. |
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Gast
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Verfasst am:
Mi Apr 20, 2011 16:43 |
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same here
Installation on Windows 7 64 bit successful, it shows splash screen, and the sync icon appeared on system tray. The interface showed up for 1 sec, then disappeared. The sync icon disappeared too
No error message
Tried using Administrative mode for installation and starting, same result.
Tried using compatibility mode to XP SP3, same result.
uninstalled |
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StefanGaller
Moderator
Anmeldedatum: 14.10.2010
Beiträge: 209
Wohnort: München
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Verfasst am:
Mi Apr 20, 2011 17:57 |
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please post debug log:
Zitat: | How to create a Debug-Log?
This can be found in the MyPhoneExplorer in "File->Settings" click on "Show Log file"
or (if the MyPhoneExplorer crashed (note: reopen MPE deletes old Debug.log)):
Windows -> Start -> Run (or on Vista/Win 7 just type into the field):
%appdata%
Go to the folder "MyPhoneExplorer", open the file Debug.txt and post the content into your thread!
(It might be a good idea to modify your IMEI with the String "IMEI" or something you prefer Wink before you post the log ). |
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_________________ Have you tried the Android Guide and FAQ for MyPhoneExplorer? |
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