FJ Software

I've not been able to connect after an initial connection of my replacement phone - HTC (MyTouch) 3G Slide via USB -

Error message: Connection to device could not be established

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---- sequence of events prior to above error message ----
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1) I recieved a replacement phone body for a 'broken' phone (the ringer stopped working after 3 months) Tmobile's MyTouch 3G Slide

2) Noticed that the Firmware is 2.1-update1 (FWIW: 'broken' phone was not the updated version)

3) I copied ALL data from the SD card in 'broken' phone onto my PC HDD as a backup.

4) I installed and ran MyPhoneExplorer on the PC and the "client" on the 'broken' phone and synchronized.

***WONDERFUL JOB! I'm EXTREMELY HAPPY to have found this software! I've already donated $$$ for this s/w. THANKS!***

5) I removed the SD card & sim from 'broken' phone and placed them in the replacement phone.

6) I installed MyPhoneExplorer "client" on the replacement phone.

7) I ran an initial sync of MyPhoneExplorer with no problem - now I have TWO sets of Calendar Items and Contact lists showing within the PC's MyPhoneExplorer

After the synch (#7) I noticed 2 COMPLETE lists (one for each phone: 'broken' and replacment) of both Contacts & Calendar events within MyPhoneExplorer's window.

9) The replacement phone showed an EMPTY Calendar!

10) I've tried switching from one PC-referenced User ('broken' phone and replacement phone) to try to synch the Calendar data, but could not.

11) I don't recall anything that would have caused the Error message: Connection to device could not be established

12) I've just now tried resetting the replacement phone to Factory Settings and reinstalling MyPhoneExplorer client and resynching ... but I still get the error message. *AND* now the Contacts list is blank (as well as the Calendar) on the replacement phone.

The phone's SD card is visible via the USB connection.
The USB connection is set to "Disk Drive" (there is no "USB" option, only "Charge only" or "Sync" or "Disk Drive")


What can I do? What do you suggest???
Thank you very, very much!

Glen the Computer Guy

********* the latest log here *********

Logdatei MyPhoneExplorer
************************
Programmversion: 1.8.0
Datum: 10/31/2010

10:53:02.56 Setting Port: 999
10:53:02.56 Setting Baud: 115200
10:53:02.58 Avaiable Ports: COM3=Winachsf0;
10:53:02.58 Main Load frmSplash
10:53:02.61 Load frmSplash...
10:53:02.61 Show splash...
10:53:02.64 frmSplash geladen
10:53:03.87 Hauptfenster wird geladen
10:53:04.12 Sidebar fertig geladen
10:53:04.25 UC SMS wird geladen
10:53:04.36 UC Phonebook wird geladen
10:53:04.41 UC Phonebook fertig geladen
10:53:04.41 UC Calls wird geladen
10:53:04.44 UC Organizer wird geladen
10:53:04.55 Organizer initiated
10:53:04.59 Startpage=1
10:53:04.61 UC Filebrowser wird geladen
10:53:04.70 UC Filebrowser fertig geladen
10:53:04.70 UC AppBrowser wird geladen
10:53:04.72 UC Notes wird geladen
10:53:04.73 UC Calls wird geladen
10:53:04.81 Setting Lastuser: HTC T-Mobile myTouch 3G Slide [351809040027798]
10:53:04.81 Lade Userdatenbank: HTC T-Mobile myTouch 3G Slide [351809040027798]
10:53:05.03 LoadDatafile: Phonebook.dat(99024 Bytes)
10:53:05.66 Kontakte geladen
10:53:05.69 Anrufe geladen
10:53:05.70 LoadDatafile: Organizer.dat(682343 Bytes)
10:53:09.94 DoItemUpdate
10:53:10.05 DoItemUpdate fertig
10:53:12.06 Organizer geladen
10:53:12.08 Notizen geladen
10:53:12.08 Load SMS Data...
10:53:12.12 RefreshList (Archive): Addrows=0 Sort=0 MenuUpdate=0 Redraw=0
10:53:12.14 SMS Data Loaded...
10:53:12.14 SMS geladen
10:53:12.53 Hauptfenster fertig geladen
10:53:13.23 Downloader: RC=6 BytesMax=5 URL=http://www.fjsoft.at/myphoneexplorer/version.txt
10:53:29.30 Broadcaster started
10:53:29.30 Sending broadcast
10:53:29.81 Sending broadcast
10:53:30.33 Sending broadcast
10:53:31.28 Closing Broadcaster
10:53:31.28 RunADBCommand: start-server
10:53:31.53 ADB CommandResponse:
10:53:31.53 RunADBCommand: devices
10:53:31.62 ADB CommandResponse: List of devices attached
10:53:31.62 Run DeviceTracker
10:53:31.67 Init Tracker
10:53:31.67 Connect to Android failed!
10:53:31.67 bOpened=False
10:53:31.67 No device attached to USB
10:53:31.67 Refresh ComDescriptions...
10:53:32.00 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=HDAUDIO Soft Data Fax Modem with SmartCP InstanceID=HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_17AA20DA&REV_1001\4&30E64BEC&0&0002
10:53:32.00 ErrMsg: Connection to phone could not be established:
No device attached to USB
10:53:32.02 Device Tracker Message: OKAY0000
10:54:35.28 SaveDatafile: Phonebook.dat (99024 Bytes)
10:54:38.12 SaveDatafile: Organizer.dat (682343 Bytes)
10:54:38.22 DoItemUpdate
10:54:38.25 DoItemUpdate fertig
10:54:38.28 Port wurde geschlossen
10:54:38.30 Lade Userdatenbank: HTC T-Mobile myTouch 3G Slide [351809040641101]
10:54:38.31 LoadDatafile: Phonebook.dat(98589 Bytes)
10:54:38.92 Kontakte geladen
10:54:38.92 LoadDatafile: Calls.dat(101 Bytes)
10:54:38.95 Anrufe geladen
10:54:38.98 LoadDatafile: Organizer.dat(682234 Bytes)
10:54:43.11 DoItemUpdate
10:54:43.20 DoItemUpdate fertig
10:54:43.22 DoItemUpdate
10:54:43.31 DoItemUpdate fertig
10:54:45.36 Organizer geladen
10:54:45.36 Notizen geladen
10:54:45.36 Load SMS Data...
10:54:45.37 RefreshList (Archive): Addrows=0 Sort=0 MenuUpdate=0 Redraw=0
10:54:45.39 SMS Data Loaded...
10:54:45.39 SMS geladen
10:54:50.70 Broadcaster started
10:54:50.70 Sending broadcast
10:54:51.22 Sending broadcast
10:54:51.73 Sending broadcast
10:54:52.70 Closing Broadcaster
10:54:52.70 RunADBCommand: start-server
10:54:52.80 ADB CommandResponse:
10:54:52.80 RunADBCommand: devices
10:54:52.89 ADB CommandResponse: List of devices attached
10:54:52.89 Connect to Android failed!
10:54:52.89 bOpened=False
10:54:52.89 No device attached to USB
10:54:52.89 Refresh ComDescriptions...
10:54:53.17 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=HDAUDIO Soft Data Fax Modem with SmartCP InstanceID=HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_17AA20DA&REV_1001\4&30E64BEC&0&0002
10:54:53.17 ErrMsg: Connection to phone could not be established:
No device attached to USB
10:56:17.11 Broadcaster started
10:56:17.11 Sending broadcast
10:56:17.61 Sending broadcast
10:56:18.11 Sending broadcast
10:56:19.11 Closing Broadcaster
10:56:19.11 RunADBCommand: start-server
10:56:19.20 ADB CommandResponse:
10:56:19.20 RunADBCommand: devices
10:56:19.30 ADB CommandResponse: List of devices attached
10:56:19.30 Connect to Android failed!
10:56:19.30 bOpened=False
10:56:19.30 No device attached to USB
10:56:19.30 Refresh ComDescriptions...
10:56:19.62 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=HDAUDIO Soft Data Fax Modem with SmartCP InstanceID=HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_17AA20DA&REV_1001\4&30E64BEC&0&0002
10:56:19.62 ErrMsg: Connection to phone could not be established:
No device attached to USB
10:57:10.52 DoItemUpdate
10:57:10.64 DoItemUpdate fertig
10:59:13.28 DoItemUpdate
10:59:13.41 DoItemUpdate fertig
11:01:52.31 Broadcaster started
11:01:52.31 Sending broadcast
11:01:52.81 Sending broadcast
11:01:53.31 Sending broadcast
11:01:54.31 Closing Broadcaster
11:01:54.31 RunADBCommand: start-server
11:01:54.37 ADB CommandResponse:
11:01:54.37 RunADBCommand: devices
11:01:54.45 ADB CommandResponse: List of devices attached
11:01:54.45 Connect to Android failed!
11:01:54.45 bOpened=False
11:01:54.45 No device attached to USB
11:01:54.45 Refresh ComDescriptions...
11:01:54.73 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=HDAUDIO Soft Data Fax Modem with SmartCP InstanceID=HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_17AA20DA&REV_1001\4&30E64BEC&0&0002
11:01:54.73 ErrMsg: Connection to phone could not be established:
No device attached to USB
11:23:24.73 Broadcaster started
11:23:24.73 Sending broadcast
11:23:25.25 Sending broadcast
11:23:25.75 Sending broadcast
11:23:26.72 Closing Broadcaster
11:23:26.72 RunADBCommand: start-server
11:23:26.81 ADB CommandResponse:
11:23:26.81 RunADBCommand: devices
11:23:26.91 ADB CommandResponse: List of devices attached
11:23:26.91 Connect to Android failed!
11:23:26.91 bOpened=False
11:23:26.91 No device attached to USB
11:23:26.91 Refresh ComDescriptions...
11:23:27.25 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=HDAUDIO Soft Data Fax Modem with SmartCP InstanceID=HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_17AA20DA&REV_1001\4&30E64BEC&0&0002
11:23:27.25 ErrMsg: Connection to phone could not be established:
No device attached to USB
11:33:02.78 Broadcaster started
11:33:02.78 Sending broadcast
11:33:03.30 Sending broadcast
11:33:03.80 Sending broadcast
11:33:04.78 Closing Broadcaster
11:33:04.78 RunADBCommand: start-server
11:33:05.05 ADB CommandResponse:
11:33:05.05 RunADBCommand: devices
11:33:05.12 ADB CommandResponse: List of devices attached
11:33:05.12 Connect to Android failed!
11:33:05.12 bOpened=False
11:33:05.12 No device attached to USB
11:33:05.12 Refresh ComDescriptions...
11:33:05.45 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=HDAUDIO Soft Data Fax Modem with SmartCP InstanceID=HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_17AA20DA&REV_1001\4&30E64BEC&0&0002
11:33:05.45 ErrMsg: Connection to phone could not be established:
No device attached to USB
11:49:54.56 Broadcaster started
11:49:54.56 Sending broadcast
11:49:55.06 Sending broadcast
11:49:55.56 Sending broadcast
11:49:56.56 Closing Broadcaster
11:49:56.56 RunADBCommand: start-server
11:49:56.66 ADB CommandResponse:
11:49:56.66 RunADBCommand: devices
11:49:56.75 ADB CommandResponse: List of devices attached
11:49:56.75 Connect to Android failed!
11:49:56.75 bOpened=False
11:49:56.75 No device attached to USB
11:49:56.75 Refresh ComDescriptions...
11:49:57.08 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=HDAUDIO Soft Data Fax Modem with SmartCP InstanceID=HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_17AA20DA&REV_1001\4&30E64BEC&0&0002
11:49:57.08 ErrMsg: Connection to phone could not be established:
No device attached to USB
11:51:21.16 Refresh ComDescriptions...
11:51:21.44 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=HDAUDIO Soft Data Fax Modem with SmartCP InstanceID=HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_17AA20DA&REV_1001\4&30E64BEC&0&0002
11:51:21.98 StickyNotesPath=C:\WINDOWS\Sysnative\StikyNot.exe FileExists=False
11:55:19.66 OK pressed in settingswindow
11:55:19.73 Set first swap of settings
11:55:19.75 Apply new holidays
11:55:19.75 DoItemUpdate
11:55:19.86 DoItemUpdate fertig
11:55:19.91 Holidays applied
11:55:19.91 Second swap of settings set
11:55:19.91 Everything is done
12:01:46.28 RunADBCommand: start-server
12:01:46.36 ADB CommandResponse:
12:01:46.36 RunADBCommand: devices
12:01:46.44 ADB CommandResponse: List of devices attached
12:01:46.44 Connect to Android failed!
12:01:46.44 bOpened=False
12:01:46.44 No device attached to USB
12:01:46.44 Refresh ComDescriptions...
12:01:46.69 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=HDAUDIO Soft Data Fax Modem with SmartCP InstanceID=HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_17AA20DA&REV_1001\4&30E64BEC&0&0002
12:01:46.70 ErrMsg: Connection to phone could not be established:
No device attached to USB
12:31:57.98 RunADBCommand: start-server
12:31:58.08 ADB CommandResponse:
12:31:58.08 RunADBCommand: devices
12:31:58.17 ADB CommandResponse: List of devices attached
12:31:58.17 Connect to Android failed!
12:31:58.17 bOpened=False
12:31:58.17 No device attached to USB
12:31:58.17 Refresh ComDescriptions...
12:31:58.50 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=HDAUDIO Soft Data Fax Modem with SmartCP InstanceID=HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_17AA20DA&REV_1001\4&30E64BEC&0&0002
12:31:58.50 ErrMsg: Connection to phone could not be established:
No device attached to USB
12:32:10.39 RunADBCommand: start-server
12:32:10.47 ADB CommandResponse:
12:32:10.47 RunADBCommand: devices
12:32:10.55 ADB CommandResponse: List of devices attached
12:32:10.55 Connect to Android failed!
12:32:10.55 bOpened=False
12:32:10.55 No device attached to USB
12:32:10.55 Refresh ComDescriptions...
12:32:10.83 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=HDAUDIO Soft Data Fax Modem with SmartCP InstanceID=HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_17AA20DA&REV_1001\4&30E64BEC&0&0002
12:32:10.83 ErrMsg: Connection to phone could not be established:
No device attached to USB
12:32:16.62 RunADBCommand: start-server
12:32:16.72 ADB CommandResponse:
12:32:16.72 RunADBCommand: devices
12:32:16.80 ADB CommandResponse: List of devices attached
12:32:16.80 Connect to Android failed!
12:32:16.80 bOpened=False
12:32:16.80 No device attached to USB
12:32:16.80 Refresh ComDescriptions...
12:32:17.08 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=HDAUDIO Soft Data Fax Modem with SmartCP InstanceID=HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_17AA20DA&REV_1001\4&30E64BEC&0&0002
12:32:17.08 ErrMsg: Connection to phone could not be established:
No device attached to USB
12:33:10.17 Refresh ComDescriptions...
12:33:10.45 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=HDAUDIO Soft Data Fax Modem with SmartCP InstanceID=HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_17AA20DA&REV_1001\4&30E64BEC&0&0002
12:33:11.00 StickyNotesPath=C:\WINDOWS\Sysnative\StikyNot.exe FileExists=False
12:52:44.86 RunADBCommand: start-server
12:52:44.94 ADB CommandResponse:
12:52:44.94 RunADBCommand: devices
12:52:45.02 ADB CommandResponse: List of devices attached
12:52:45.02 Connect to Android failed!
12:52:45.02 bOpened=False
12:52:45.02 No device attached to USB
12:52:45.02 Refresh ComDescriptions...
12:52:45.31 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=HDAUDIO Soft Data Fax Modem with SmartCP InstanceID=HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_17AA20DA&REV_1001\4&30E64BEC&0&0002
12:52:45.31 ErrMsg: Connection to phone could not be established:
No device attached to USB
12:52:53.11 RunADBCommand: start-server
12:52:53.19 ADB CommandResponse:
12:52:53.19 RunADBCommand: devices
12:52:53.27 ADB CommandResponse: List of devices attached
12:52:53.27 Connect to Android failed!
12:52:53.27 bOpened=False
12:52:53.27 No device attached to USB
12:52:53.27 Refresh ComDescriptions...
12:52:53.55 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=HDAUDIO Soft Data Fax Modem with SmartCP InstanceID=HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_17AA20DA&REV_1001\4&30E64BEC&0&0002
12:52:53.55 ErrMsg: Connection to phone could not be established:
No device attached to USB

- Choose "Charge only" mode
- ensure that Settings-Applications-Development-USB Debugging is enabled in the phone
- ensure that you have installed the ADB-Drivers for your phone on PC
- maybe you should install the current beta of the client, it contains many bugfixes. Browse on phone to this url: www.fjsoft.at/mpeclient.apk

Thank you, FJ, for your timely, informative, and courteous reply!

- Choose "Charge only" mode
- ensure that Settings-Applications-Development-USB Debugging is enabled in the phone
- ensure that you have installed the ADB-Drivers for your phone on PC
- maybe you should install the current beta of the client, it contains many bugfixes. Browse on phone to this url: www.fjsoft.at/mpeclient.apk

I followed your instructions (all but installing the "ADB-Drivers" since I did not know how to do that and the error message did not appear when I ran MPE.)

All my phone's contact info arrived successfully (based on MPE's list) onto the replacement phone. YIPPEE!!

However ... the Calendar did not get downloaded to the phone. ... The MPE shows ALL my Calendar events within it. Strange.

Can you possibly help with this, too?

thank you again! You've been most, MOST helpful!!!

Sincerely,
Glen the Computer Guy

Create a dummy-event in phone and sync again

Thank you again, FJ, for the last bit of information to try to get my calendar showing up.

Before I received your reply I had a hunch about something and tried it. I tried synchronizing the 'broken' phone's backup of the Calendar entries on my PC (only the Calendar, not the Phone entries) that I had created via the MPE Client installed on it before I switched to the replacement. *That* worked out nicely! I now have my Calendar events nicely tucked away on my replacement phone!

So, I'm all set now! ...

I am SO grateful for your software *and* the diligence of your attention to questions and help here in the forum. You *must* be working "overtime" with all this. Wish I could help somehow.

I've another question regarding "synchronizing" and Outlook, but I should put it in another topic as it might also be helpful to others.

Again, MUCH thanks for your time/help!

Glen the Computer Guy

You *must* be working "overtime" with all this. Wish I could help somehow.

Yes, you got it Actually i come home on 22:00 and then i have to reply 30 Threads in Forum and 20 emails, so i'm very busy at the moment. Probably the biggest help for me at the moment: To have some users which also answer question in the forum. I know that there are often problems which cannot be dealed by a "normal" user but there are also often "standard" questions which are easy to answer. So i would be glad if you could answer a problem from time to time here (if you feel you can answer)

Please check your email for a reply to you.

FJ, how can we start this? That is, I'd like to offer my help (as you had indicated you would be willing to accept from me a few days ago)? ... I have sent you an email with more info.

Awaiting your reply. (knowing you've got a list of things to do, more importantly?, for others' needs!)

Glen the Computer Guy

I got your email and i am aware of it. I'll answer as soon as possible

FJ hat geschrieben:

I know that there are often problems which cannot be dealed by a "normal" user but there are also often "standard" questions which are easy to answer. So i would be glad if you could answer a problem from time to time here (if you feel you can answer)

Happy to post "answers" as well when I know them