Crashes everytime I tried sync SMS

[kennett1]

Hi I have the latest version of MyPhoneExplorer

My laptop has Windows XP Home edition with latest updates.

My phone is K610i

I can backup my phone book (which is great), but everytime when i tried syncing SMS (in order to back them up) to MPE, MPE crashes..

Once it crashes, i have to uninstall and re-install , otherwise MPE would not work any longer

Do you know how to fix it ?

[manitougs]

Hi

Just a try: Goto Start -- execute -- %appdata% -- ok --> folder "MyPhoneExplorer" --> folder of your profile. Copy the file "SMS.dat" on a other place (e.g. Desktop (as backup)) and delete the file in the profile folder. Then try it again.

lg mani

[kennett1]

thanks

If I delete SMS.dat, then MPE would run again. but that still doesnt solve the original problem

is there a way I can sync my SMS without crashing?

[FJ]

Please send me the logfile after the carsh via email

[kennett1]

Please send me the logfile after the carsh via email

I've sent it to you

thanks

[FJ]

Your PC is working in DBCS-Mode (chinese language-charset). there are known and not fixable problems when MPE runs in this environment. I think this causes also your crash.

You can disable the DBCS-Mode if you set your system-charset to english (after this a PC-Restart is needed), but i don't know if this is a good solution for you (caus ethen you have limited displaying of Unicode-chars). Its a try

[kennett1-]

thanks FJ...

i'll think about it ,'cos i dont want other programs to get affected..