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BobbyBoxer
Anmeldedatum: 08.07.2022
Beiträge: 2
Wohnort: Sweden
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Verfasst am:
Fr Jul 08, 2022 12:29 |
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Hi!
Excuse me if this has been disussed before - I have searched, but not found this exact issue
The other day I factory reset my realme phone, and before doing so I synced call list, sms/mms, contacts with my laptop computer running Win 11 Pro. All good. After factory reset I configured the phone as new and then tried to restore my synced data. I ran into an issue where MyPhoneExplorer would not recognize my phone after the reset, hence my synced content stored on my computer could not sync back to the phone. MyPhoneExplorer wanted/suggested to establish new phone connection with another ID and I was unable to sync the 'old' content, with another ID to the newly established phone connection. I guess this is how it is supposed to be. I have not been able to resolve how to sync back the content, from MyPhoneExplorer.
Is there a way to do so? Am I missing something? I shall say I am quite new to the software, but it seems nice and easy to use so I would like to continue using it. Any input or help is appreciated.
Rgds |
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icke1954
Moderator
Anmeldedatum: 19.04.2014
Beiträge: 15914
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Verfasst am:
Fr Jul 08, 2022 13:20 |
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Create an offline backup of the old data: MPE => Extras => Create backup => First error message => Cancel => ...
Do a restore in the new profile.
In order to be able to restore the call list / SMS, however, you must uninstall the current client and install the old one MPE-Client_1.0.48
Do you look also => Informations about changes in access to SMS and Call lists |
_________________ Samsung Galaxy S3 / Android 4.3
Samsung Galaxy S5 / Android 6.01
Samsung Galaxy S8 / Android 9.0
Samsung Galaxy Tab 4 Android 10.0
Samsung Galaxy S20 / Android 13.0
MPE Version 2.1 akt. Nightly / akt. MPE-Client Beta |
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BobbyBoxer
Anmeldedatum: 08.07.2022
Beiträge: 2
Wohnort: Sweden
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Verfasst am:
Fr Jul 08, 2022 19:33 |
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Thank you so much. Worked perfectly |
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icke1954
Moderator
Anmeldedatum: 19.04.2014
Beiträge: 15914
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Verfasst am:
Sa Jul 09, 2022 07:09 |
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Thanks for your feedback!
Greetings icke |
_________________ Samsung Galaxy S3 / Android 4.3
Samsung Galaxy S5 / Android 6.01
Samsung Galaxy S8 / Android 9.0
Samsung Galaxy Tab 4 Android 10.0
Samsung Galaxy S20 / Android 13.0
MPE Version 2.1 akt. Nightly / akt. MPE-Client Beta |
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