MyPhoneExplorer can't identify my k800i

[blueeyelabs]

I just got a k800i and needed a way to upload my address book to it and keep it synch-ed with thunderbird. I found phone explorer, but alas, it won't work.

When I try and search for the phone, I get a message telling me to take out the battery etc, which I tried, and when I click connect I get a "phone can't be identified" message.

I can connect to my pc via bluetooth (Toshiba Stack), the usb cable connection just doesn't work, full stop, even though I installed the drivers. The bt connection definitely works, because I can transfer files (although PC suite won't install).

Any help would be much appreciated; I don't feel like typing in hundreds of numbers!

Phone Model: k800i
Provider: Vodafone
System: Dell w/ Windows XP Professional SP2

[FJ]

Read the FAQ

[v!nch]

I have the same problem! Read the FAQ, doesn't help. The k800i is still not detected...

[FJ]

Important hint to use this forum

[v!nch]

Model of phone : k800i
Connection : USB
MPE-version : 1.6.2
Windows version : WinXP-SP2
Firmware : R1ED001

Logfile :
Logdatei MyPhoneExplorer
************************
Programmversion: 1.6.2
Datum: 18.08.2007


12:47:00.85 Setting Port: 7
12:47:00.85 Setting Baud: 921600
12:47:00.93 Avaiable Ports: COM3=\Device\BCMModem5; COM4=\Device\BtPort0; COM5=\Device\BtPort1; COM6=\Device\BtPort2; COM11=\Device\BtPort3;
12:47:03.04 frmSplash geladen
12:47:03.95 Hauptfenster wird geladen
12:47:04.45 Sidebar fertig geladen
12:47:04.66 Farbschema wurde gelesen
12:47:04.92 UC SMS wird geladen
12:47:05.08 UC Phonebook wird geladen
12:47:05.15 UC Phonebook fertig geladen
12:47:05.15 UC Calls wird geladen
12:47:05.29 UC Organizer wird geladen
12:47:06.04 DoItemUpdate
12:47:06.08 DoItemUpdate fertig
12:47:06.27 UC Notes wird geladen
12:47:06.28 UC Calls wird geladen
12:47:06.44 Setting Lastuser: Sony Ericsson K750 [356552007238959]
12:47:06.46 Lade Userdatenbank: Sony Ericsson K750 [356552007238959]

[FJ]

Please read the FAQ. You have no drivers installed for your phone