'Control phone' kills flashlight and Kindle on S7 (repost)

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W1tchseason
Beiträge: 5
Registriert: Fr 2. Jun 2017, 11:35

'Control phone' kills flashlight and Kindle on S7 (repost)

Beitrag von W1tchseason »

Hello - I posted this a few months ago but only had one reply (and that was from a user who was *not* having this problem):

Firstly, thanks again for the wonderful MyPhoneExplorer. It really is an astonishing app - especially for free (though I have contributed - it's worth it!)

BUT... a bug report.

I have a Samsung S7 Edge running Android Nougat and I have - among other things - MPE and Amazon Kindle installed. Both work fine, I connect and synch my contacts with MPE and Outlook, and read Kindle books. BUT as soon as I use the 'control phone' feature to mirror the phone on my desktop, Kindle stops working and crashes on load. And it stays broken until I reset the Settings app and reboot the phone.

I couldn't understand why at first, sent bug reports to Amazon and Samsung and had some support advice from both but they couldn't fix is. So I have spent some days trying to narrow it down and it's definitely caused by viewing the phone on my desktop. 100% reproducible. Kindle works fine until I open 'control phone', at which point Kindle is broken until I reset Settings and restart the phone.

I have the same problem with the S7 Flashlight/torch. It stops working after remote 'control phone' is activated, and the phone requires a reboot before I can use it again.

Not sure what else I can tell you but please email if you want any other information.