FJ Software

Hi I did a factory reset and then updated the phone to the latest android version. I am not unable to connect to my phone using the existing user account on the desktop. The desktop client tries to search for the wifi ip of the phone and then gives a message saying: connection to the phone could not ...

Problem Solved: It had to do with the power saving mode of Samsung. That was what was creating the problem. The minute I disable the power saving mode, the connection takes place and am able to sync.

Hi All of a sudden I am unable to connect to the phone. Am getting message Connection to phone could not be established: Failed to obtain the IP address of the phone. I have samsung s6 with marshmallow. I even uninstalled and reinstalled the app on my mobile and restart the mobile but no solution ...